Best of Guests
Amit serves as the VP of Business Development for Roadster. Being indoctrinated in all facets of a dealership operation, Amit shares how dealers can meet the needs of today’s buyer.
Matt is a TV Host on HGTV and DIY Network, a licensed contractor, and a luxury real estate agent in Dana Point, CA. All three professions have given him a competitive edge to better relate to his customer.
Kent serves as the Director of Business Development for C4 Analytics. Day in and day out, he carries a go-getter mindset and has the impressive ability to sustain it for long periods of time.
Joe is the founder of Cal EITC 4 Me program, an outreach program targeting low-income families in CA. By minimizing friction and optimizing the tax payer experience, his reach extended to hundreds of thousands of tax payers.
Kiki Sin is a Digital Strategist for Fiat Chrysler Automobiles and a seasoned dealership salesperson. Working as a young, minority female has never been an excuse to not succeed in a male-dominated industry.
Coach Roelen is the Athletic Director for Mission Viejo High School. Local businesses tend to support high schools for the mere image of it, but there are ways to have a more substantive partnership.
Chuck Schofield is the VP of Dealer Sales for Autogravity, a fintech company. As a fiscal conservative and a parent of two millennials, is the company he works for applicable to his kids too?
Hunter is the Director of Strategy and Sales Development for DealerSocket, and an automotive photographer. In this two-part episode, Hunter speaks about how CRMs benefit the customer experience and how to build a side business.
Adam played professional basketball before he joined the car business. From the Sacramento Kings to the Mexican National team, the basketball journey is filled with quotas, volatile managers, and competitive teammates. Sound familiar?
Craig Sims, VP of Equifax Automotive Services, has been on the lending side of the automotive business for years, and now shares his insight on how an affordable payment attributes to the customer experience.
Rudy Salo is a Public Finance Attorney and Partner at Nixon Peabody. He’s been involved in a number of public finance projects and brings a practical voice on the successful implementation of a driverless society.
Chase Fraser, Managing Partner at Fraser McCombs Capital, invests in automotive technology companies. His portfolio of companies allows him to understand the future and function of a dealership.
Napoleon Rumteen, or Napo, is the VP of Dealer Services for Automotive Mastermind. A seasoned car business professional, Napo teams up with Marco Schnabl to inform how their technology produces data that helps dealerships optimize the customer experience.
Marco Schnabl, Founder of Automotive Mastermind, is pioneering the field of predictive analytics in the automotive space. Together with Napo Rumteen, they highlight the customer buying journey through data points that change for every customer at any given time.
Jim Decatur comes from the insurance industry and presents a dealership amenity that applies the latest technology to allow customers to rent cars from their local store.
Trent Clark, Principal and Architect at A Plus Design Group, has designed dealership showrooms and car washes. Without spending millions of dollars to renovate a facility, Trent shares the simple methods to optimize your showroom for the customer experience.
Patrick McMullen, VP of Strategy and Innovation at Max Digital, has been championing the customer experience for years. He is well versed in areas of a dealership operation, and applies his knowledge to share how dealership staff can better serve customers.
Jeff Wahl is a long-time dealer principal serving the North Dakota region. Touring the country, Jeff is giving back to the car business by coaching and recruiting a new generation of dealership staff.
Brendan Dolan is an automotive professional, but even more so, he is a true automotive enthusiast. It’s this passion in cars which motivates him to serve dealers and customers.
Charles Price serves as the Corporate Partnership Executive for Exotics Racing. Taking a tier-approach to their sales process, Charles explains the Exotics Racing way of doing business.
Michael Chaparro has a fight mentality, and is fighting for the customer. Together with Jeff Stearns, they share how an online chat conversation can be more engaging, more interactive, and hence, more transparent.
Jeff Stearns is a veteran of the automotive industry and has been featured on a number of occasions including on CBT News. He and his colleague, Michael Chaparro, share how the technology of automotive chat leads other industries.